Covid-19 : Delivery Update
Standard Delivery: Order before 2pm on Wednesday.
Express / Named / Saturday: Order before 2pm on Thursday
We wanted to let you know that, during this difficult time, our factory in Kent is still open and working hard to make and distribute the Easter Eggs you need and love.
Our home delivery service remains completely unaffected and we are working closely with DPD to make sure we know immediately of any changes to deliveries. DPD are also taking extra precautions to ensure they keep you safe, including: Asking that you please do not approach drivers on arrival at your property. Drivers will also not ask you to sign handheld units - instead drivers will sign on your behalf.
The Standard Delivery time of 2-3 Days (£3.95 or Free for over £60) and Next Day Delivery (£5.95) are not impacted and you should receive your deliveries as normal. We have not been informed of any issues with the Saturday Delivery service and will continue to advertise this. We would advise NOT using the Named Delivery Date service and leaving Delivery Date field blank at the checkout as we don't know what's going to happen in the weeks to come. Please allow a few extra days for International Deliveries.
Our boutiques (Chelsea and West Hampstead) are now closed due to the most recent Government announcement. Selfridges has also closed until further notice. We are therefore not accepting any In-Store Collections.